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Ordering FAQS

When Will I Receive my Order? Most orders leave our warehouse within 2 - 5 business days. Standard ground delivery orders take approximately 4 to 10 calendar days from the date you order. The closer you are to us, the quicker your order should arrive. Please see our Shipping page for more information on Ground, Expedited, and International shipping. PC Dilemma will confirm with you via email that your order has been received. Please add us to your address book to avoid accidental filtering of any future correspondence; we may need to contact you if there are stock issues, or if we have any questions about your order. Questions About Your Order Please direct questions about your order to customer service: How to Place an Order: Secure Online Shopping: see below Email: Sales Dept. Telephone: (623) 594-2023 (Mon.-Fri. 9am-5pm PST) Returns/Mail Address: PC Dilemma 25849 W. Burgess Lane Buckeye, AZ 85326 USA Secure Online Shopping Our online shopping offers industry-standard SSL-encryption and is fully guaranteed (privacy& security) through PayPal. Methods of Payment: American Express VISA Master Card Discover Card Checks drawn on U.S. banks Bankcard Debit Backorders If we can't fill your order immediately because an item is either not yet released or out of stock, we'll notify you via e-mail, fax, telephone or mail. We'd like to resolve any order or shipment problems as quickly as possible. Please send email or call us if we need to correct an error in processing your order or if your shipment is late or damaged.

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